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Showing posts with the label Customer

5 ways the workplace will change in the next 5 years

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Work trends have evolved dramatically over the past few decades and it is likely to never stop changing over the coming years. To prepare businesses for some of the possible changes, here are five ways the office will change in the next five years and how business owners can adapt to keep up with the ever changing pace at work: 1) Openness and transparency will be key The population of the workforce are beginning to be filled with the Millennials who are a generation of ‘caring and sharing’ – having shared most of their time on social media, blogs and vlogs. In a recent study it was found that both Generations Z and Y believed honesty is the most important quality for being a good leader. With them being used to open and transparent environments outside of work, it is becoming a common demand within their working lives too. There will be no management offices dividing the workers, and teams will sit according to projects. Small businesses will benefit greatly from this as ...

5 simple ways to boost your business sales

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As a business professional, increasing your sales can be a tricky process. Where do you start? How much will it cost you? There are so many of these questions which can most definitely put you off, but don’t worry – there is some good news! There are 5 simple techniques you can implement into your business which will help boost sales without costing you a dime or even be too much hard work. 1. Put the customer first Your customers are the most important people to your business, because without them your sales would be non-existent. So putting them first is essential. If you are rude to your customer or show a sense of carelessness, they are less likely to return. Your attitude will reflect on the customers, so greeting them with a smile and a welcoming approach will make them feel special and rewarded. Not only will you receive great sales, but you also receive a great deal of respect from them. One important detail to remember is to treat every customer the same, regardless...